Asset Living, Better Bot

Introduction

BetterBot’s multifamily automation platform provides answers to questions, provides virtual tours, schedules (and reschedules) appointments, and manages/nurtures inbound leads from any marketing source. Asset Living was looking for a solution to help sort through these leads and improve overall efficiency.

Services

Marketing

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Zimmerman property lounge area with apple computers

The Challenge

Improve efficiency
Decrease ongoing expenses
Improving the overall user and resident experience

Our Solution

BetterBot offered a solution that would answer prospective renters' questions wherever and whenever they want. So, Asset Living added their new automation solution to multiple property website(s), search engines, and social media sites for properties that were a good fit for the tool.

Emily Nelson

Vice President of Student Marketing

The overall results from BetterBot is a testament to the difference it can make to each property. It is a great aid in moving the conversation process with easy-to-use prompts. We were able to gather more information about prospects upfront while having other prospects receive answers quickly, freeing up time for the leasing team to be on the ground more. I look forward to continuing the use with BetterBot.”

The Results

BetterBot then managed menial tasks, questions, and conversations which gave the Asset Living leasing team more time and flexibility to focus on their current and future residents.

86 Communities using BetterBot
52,358 Prospective Renters
2,119 Appointments Set across 86 properties
89,530 questions answered