The Charles, a multifamily community in Destin, FL, faced early lease-up challenges due to ongoing construction delays and non-operational amenities during its first year. To maintain resident satisfaction and protect the property’s online reputation, the Asset Living team implemented proactive communication strategies, a Virtual Leasing Concierge, and a strong lineup of community engagement initiatives. These efforts helped foster a boutique-style living experience, supported by consistent resident touchpoints and timely service delivery. With an average of 50 attendees per resident event and a sub-24-hour work order completion rate, The Charles successfully built a positive, service-driven community culture amid a difficult start.
At Asset, we firmly believe that everyone deserves a roof over their head. We’re proud to work with community partners toward that goal –– all the while ensuring that every affordable housing option under our care meets Asset’s high standards for resources, overall appearance, customer service, and resident satisfaction. Capri Villas at the Lake was no exception. Capri Villas engaged the Asset team to lead and maintain the property’s relationship with the U.S. Department of Housing and Urban Development (HUD), which included preparing the property for REAC inspections and overseeing necessary updates, all while communicating with residents and delivering an outstanding living experience.
When Barvin Group acquired Country Club Place, the property was undergoing a transformation, with several buildings in the midst of renovations and one dilapidated down to the studs. Upon takeover, Asset Living immediately began working to ensure that the transformation was going to be a positive one, ultimately maximizing ROI and capitalizing on the potential of this blank slate property.
APT Capital Group came to Asset Living looking to reposition East 3434, a multi-family property in Phoenix, Arizona. At takeover, our team wasted no time looking for ways to add value, increase revenue, and rebrand the property. Ultimately, the goal was to give this property the opportunity to become a high-performing asset within its market and in ownership's ever-expanding portfolio.
Elara Flagstaff is a brand-new development in Flagstaff, Arizona that was delivered in 2022. Developed by McGrath Real Estate Partners and managed by Asset Living, Elara Flagstaff offers residents a unique and innovative community-centered living experience with the best amenities in the city.
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