Understanding how to build a successful team starts with learning from those who have worked hard to develop and shape their career to become an integral part of the team. In the #BecomingAnAsset series, we ask Asset Living employees to share advice for those looking to grow personally and professionally – from turning challenges into opportunities for career development to persevering towards a promotion – our team members are full of quality advice that can help to guide anyone towards success. Today we are hearing from Chantele Newsom, Sr. Regional Supervisor
What is your background and experience in and what do you do within Asset Living?
“I started my student housing career in Retail Operations and then moved into the Leasing Manager role. It was important for me to maintain a customer-forward and creative role. I worked onsite and got to know the Columbia, MO, market and worked to understand the industry as I grew within my role. In my first year as Community Manager, the market took a historical nosedive as a student-led protest and neighboring unrest negatively impacted university enrollment. It was a challenging year for everyone, but I was able to lease our property and protect revenue growth through strategic partnerships with the athletic department. I was determined that if I could grow my business in that climate, I could do it anywhere. I was named Property Manager of the Year after that lease-up. Half a year later, I was offered a Regional Supervisor role within the student housing division. Under the incredible leadership of my Senior Vice President, I oversaw a diverse portfolio of projects, both new development and operational. I recently transitioned to multi-family to expand my skill set, including bankruptcy/receiverships and new development within the multi-family industry.
In my time at the corporate level, I have had the opportunity to oversee one of Asset Living's only international communities in Montreal, CA, work with numerous client partners, create lasting relationships, partner with key vendors, and mentor several teams to find their success in adverse situations. It has been a dream come true to model the values and skills that my mentors and leadership teams have taught me over the years. I aim to be a voice for optimizations and embracing new methodologies.”
What piece of advice would you give to a new employee who is #BecomingAnAsset?
“Introduce yourself and sign up for initiatives. When I started with Asset Living, we all fit into one ballroom easily. We have grown so much, but so has technology. I have never had a "cold call" email to someone I wanted to meet and learn from in our organization be declined, nor have I ever denied someone who has contacted me. Our team is always looking out for each other and will do a lot to help one another be successful. Becoming a 2023 Asset Ambassador has allowed me to build that mentorship platform and make connections with people from all departments to keep growing myself.”
What drives you to be the best team member possible?
“I remember what it is like to have a less-than-optimal boss or have a situation requiring me to figure something out by myself. These isolating, lonely feelings are counterproductive to building a driven team. Being able to impact our culture and my team's lives genuinely is an incredible privilege and ensures I bring my A-game daily.”
What is your favorite memory from this year or within your career at Asset Living?
“When I transitioned back to multi-family, I rejoined the team of the person who initially hired me at Asset and reconnected with several people I had worked with in my early years. 2023 has been a full circle moment in and of itself, as we have grown so much since we last worked together.”
Lastly, what do you like to do outside of work in your free time?
“My daughter and I love to explore, so we travel a few times yearly. When I carve out my own time, I usually love to kayak, read anything I can get my hands on, or try to foster new skills like painting or knitting.”
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