The Charles, a multifamily community in Destin, FL, faced early lease-up challenges due to ongoing construction delays and non-operational amenities during its first year. To maintain resident satisfaction and protect the property’s online reputation, the Asset Living team implemented proactive communication strategies, a Virtual Leasing Concierge, and a strong lineup of community engagement initiatives. These efforts helped foster a boutique-style living experience, supported by consistent resident touchpoints and timely service delivery. With an average of 50 attendees per resident event and a sub-24-hour work order completion rate, The Charles successfully built a positive, service-driven community culture amid a difficult start.
Lofts at Wolf Pen Creek is a 683-bed student apartment community located 1.5 miles from Texas A&M University in College Station, TX. Asset Living was hired to assist with rehabbing the property to a better condition, enhancing curb appeal, upgrading the amenity set, and improving operations.
Summit SLO is a brand-new development in the heart of San Luis Obispo that delivers a new standard for student living. Delivered in 2022 by the Reliant Group, Summit SLO boasts 234 beds, which were later converted to 245 with the introduction of double occupancy units. The building was designed with a modern aesthetic that appeals to the local community, and its key amenities, including a rooftop lounge, 24/7 fitness center, and 24/7 private and group study lounge, set it apart from other student housing options in the area.
